FAQ:

To get the fastest response to your query, scroll down and place your query on the form at the bottom of the page. We receive high volumes of queries on WhatsApp and a query there can take up to 2 weeks.

We can make all sorts of pieces, as we employ a number of techniques in our studio. View our custom made gallery for a very small sampling of previous pieces

Custom made projects vary depending on the time of year and the nature of the project. Generally manufacturing can take anything from 2 weeks to 10 weeks. Occasionally rush orders are possible. To get a clear idea on when you might receive your piece, place your query in the form below.

What is the process?

If you have not done so already use the form below to get the process started. Please provide as much detail as you can about who the piece is for, the occasion, design ideas and desired budget.

Once we have received your inquiry we will contact you to get the ball rolling in designing the perfect piece. We listen to you and to what you want.

Once we have gathered enough information we will begin designing your piece on paper. (Please note that we require a non-refundable deposit before we begin drafting your design. ) Once we have a design that we are both happy with, we will send you a quote with the price for the agreed design.

At this point we source gemstones if they are a necessary feature (this can take anything from a few days to a couple of weeks) and we begin crafting your piece. The manufacturing process will takes 2 week to 10 weeks from the time the order is confirmed with a 50% deposit depending on our wait-list and the complexity of the piece. Place a query below for a more specific estimate. We can send you an update every week and process images if you want them. Once your piece is ready we will send you high res images to approve before delivering.